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Hotel Am Zoo | Hotel in Frankfurt

| 8.0 (194 Reviews) |  1 Bathroom
Ostend Hotel | Hotel Am Zoo

Hotel in Ostend, Frankfurt

A bar/lounge, self parking, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Am Zoo offers 70 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Amenities

Parking
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Bedding/Linens
Wellness Facilities
Bar
Guest Services
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
Bedroom
  • Heating
  • Bed sheets
  • Blackout drapes/curtains
  • Phone
  • Iron/ironing board (on request)
  • Separate sitting area
  • Desk
  • Free newspapers
  • Laptop-friendly workspace
  • Safe
Breakfast
  • 1 bar
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 12 per person
Parking
  • Onsite parking includes off-street options
  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Self parking on site (EUR 14 per night; includes in/out privileges)
  • Limited onsite parking
Accessibility
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
Activities
  • Zoo
Entertainment
  • Satellite channels
  • 32-inch flat-screen TV
General
  • Front-desk safe
  • Vending machine
  • Free newspapers in lobby
  • Elevator
  • ATM/banking services
  • Russian
  • German
  • English
  • Designated smoking areas
Guest Services
  • Highchair
  • Laundry facilities
  • Tour/ticket assistance
  • Laundry facilities
  • Front desk (limited hours)
  • Luggage storage
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm late check-in subject to availability minimum check-in age: 16
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are available for eur 25.0 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 12 per person self parking fee: eur 14 per night (in/out privileges) pet fee: eur 15 per pet, per day service animals are exempt from fees rollaway bed fee: eur 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of eur 15 per pet, per day service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Austin
Jul 29, 2025 03:42:48 AM
Review Score:   4
Summary: Over stay was fine. Photos were very misleading. Service was fine. Probably won’t stay here again if there are other options
See All Reviews

Room Arrangement

Room Info Facilities
Double Room, Balcony
Room Size: 194 square feet m2
2 Twin Beds
Double Room, Balcony

General

Private bathroom, No rollaway/extra beds, Square feet - 194, Ping - 5, No cribs (infant beds), Number of bedrooms - 1, Square meters - 18, Balcony, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Comfort Double Room
Room Size: 215 square feet m2
1 Queen Bed
Comfort Double Room

General

Square meters - 20, Rollaway/extra beds (surcharge), Square feet - 215, Private bathroom, Ping - 6, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Suite
Room Size: 258 square feet m2
1 King Bed
Suite

General

Bathrobes, Rollaway/extra beds (surcharge), Square feet - 258, Private bathroom, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Square meters - 24, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Comfort Single Room
Room Size: 161 square feet m2
1 Large Twin Bed
Comfort Single Room

General

Private bathroom, No rollaway/extra beds, Square feet - 161, Ping - 5, No cribs (infant beds), Number of bedrooms - 1, Square meters - 15, Bed count minimum 1, Bed count maximum 1
Standard Single Room
Room Size: 151 square feet m2
1 Twin Bed
Standard Single Room

General

Private bathroom, No rollaway/extra beds, Ping - 4, No cribs (infant beds), Number of bedrooms - 1, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Standard Double Room
Room Size: 194 square feet m2
2 Twin Beds
Standard Double Room

General

Rollaway/extra beds (surcharge), Private bathroom, Square feet - 194, Ping - 5, Number of bedrooms - 1, Square meters - 18, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hotel Am Zoo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Am Zoo starts from $78 per night with includes Balcony/Terrace, Bar, Child Friendly, Designated Smoking Area, Bedding/Linens, Wellness Facilities, Breakfast, TV, Wheelchair Accessible, Accessibility, Parking, Guest Services, Heating, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Am Zoo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Am Zoo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.