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Hotel Eden Palace Au Lac | Hotel in Montreux

| 8.2 (1003 Reviews) |  1 Bathroom
Montreux City Centre Hotel | Hotel Eden Palace Au Lac

Hotel in Montreux City Centre, Montreux

A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center.
Hotel Eden Palace Au Lac offers 100 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 110-cm flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Pool
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Skiing
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in time starts at 3:00 pm minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. kids stay free! children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are available for chf 69.0 per night.
Payment Policy
Fee for buffet breakfast: approximately chf 26 for adults and chf 13 for children uncovered self parking fee: chf 25 per night pet fee: chf 25.00 per pet, per night rollaway bed fee: chf 69.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of chf 25.00 per pet, per night

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jacquie
Sep 14, 2026 03:50:41 AM
Review Score:   6
Summary: It was meh. We splurged for a special night at this hotel during our Europe road trip as the pics on the third party website were exactly what we were looking for, overlooking lake Geneva. When we checked in we were told we were getting a free upgrade . When we entered the room we were both very unhappy. The room was bigger than the one we had booked but was finished cheaply and looked tacky and has ripped and roiling astroturf on the balcony . Not what we were expecting at all . So armed with pics from the website we went back to the front counter for a discussion. They did give us keys to the room next door which was exactly what we wanted and matched the pics- it was wonderful - but how they ever thought it was a potential upgrade was beyond us. We had a drink each at the bar that evening and put it on our room tab. The next morning when I was paying I provided the “ 10% off the total bill” bar coupon we had received from the same employee when we checked in. She said it didn’t cover drinks , and when I showed her what was written on it she said that was bad but couldn’t adjust it . Wasn’t a large amount but was the approach we found lacking . The breakfast was good and was pricey to us - 28CHF - but may well be what the market rate is in Montreux. All in all , it was not an experience we can recommend even though it had so much potential
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Montreux City Centre hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Montreux City Centre hotel starts from $220 per night with includes TV, Skiing, Wellness Facilities, Balcony/Terrace, Bedding/Linens, Restaurant, Child Friendly, Laundry, Business Services, Spa, Bar, Toiletries, Parking, Pool, Security/Safety, Guest Services, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Montreux City Centre hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Montreux City Centre hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.