Hotel Helle Mitte Berlin | Hotel in Berlin

6.6 (151 Reviews) |  1 Bathroom
Hellersdorf Hotel | Hotel Helle Mitte Berlin

Hotel in Hellersdorf, Berlin

Hotel connected to a shopping center in Berlin
Self parking, a meeting room, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, express check-in, and express check-out are onsite.
Hotel Helle Mitte Berlin offers 45 accommodations with hair dryers and fans. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Berlin hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 8:00 pm contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 3 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 15.0 per day. cribs (infant beds) are available for eur 15.0 per day.
Payment Policy
Fee for buffet breakfast: approximately eur 12.50 for adults and eur 7 for children self parking fee: eur 6 per day crib (infant bed) fee: eur 15.0 per day rollaway bed fee: eur 15.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash

Reviews

Aug 4, 2023 04:55:45 PM
Review Score:   4
Summary: Our recent stay at the hotel was okay. Despite booking through Hotels.com, we were allowed a late check-in. I don't know if this is on Hotels.com or misinformation from the hotel to Hotels.com, but it did say check-in to 20:00 when in fact it ended at 18:00. The comfort of the room was below average. The beds weren't super comfortable, primarily because they had no mattress pad/topper. The cleaning standards were fine. The room and bathroom were reasonably clean, and we didn't notice much. Only that the interior felt outdated, and somewhat worn out. The service provided by the staff was great. We didn't interact much with the staff, as we had no real concerns, nor did we stay much at the hotel. The hotel's location was reasonably situated for our purpose of visiting Tropical Island. However, it was quite far from Berlin's city center; something that anyone who wants to visit Berlin and its main attractions should keep in mind. But other than being far from the city center, you had most things you'd need within a few minutes, as the hotel is situated in a small square with several options for shopping. Also, the hotel is situated inside a small shopping mall, with a kino (I think), a few restaurants, and a few bars. The situation with the bars might be a deal-breaker for some, as the sound from the bars could easily be heard from the rooms if the windows were open, which was almost a must considering the rooms got quite hot during the night, and no AC was available.
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