Ibis Mackay | Hotel in Mackay

| 7.9 (1440 Reviews) |  6 Bathrooms  13 Guests
South Mackay Hotel | Ibis Mackay

Hotel in South Mackay, Mackay

Located at Mackay Airport, Ibis Mackay offers comfortable and convenient accommodations, within 10 minutes' drive of Mackay CBD (Central Business District). You will find a 24-hour front desk at the property. The on-site restaurant offers breakfast, lunch and dinner, and the bar is open during the day and evening. All rooms offer plush bedding and pillows, coffee and tea making facilities, a Smart TV, complimentary toiletries and a hairdryer.

Ibis Mackay is located in Mackay.

This 152 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Laundry, Business Services, and several others. This is a 4 star rated property and has over 1440 reviews with the average score of 7.9 . Coming to Mackay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 152 Bedrooms Hotel if you want to learn more about this place in Mackay. These details are authentic, as they are provided by our partner, booking.com.

This Ibis Mackay in Mackay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ibis Mackay”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Kids' meals
  • Bar
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
  • Restaurant
  • Kid-friendly buffet
  • Coffee house on site
Parking
  • Parking
  • Free parking
  • Accessible parking
  • Parking on site
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Visual aids (Braille)
  • Lowered sink
  • Wheelchair accessible
Activities
  • Pool table
  • Fitness center
  • Live sports events (broadcast)
  • Fitness
  • Ping-pong
General
  • Elevator
  • Soundproof rooms
  • Smoke-free property
  • Facilities for disabled guests
  • Designated smoking area
  • Wifi in all areas
  • Air conditioning
  • Non-smoking rooms
Guest Services
  • Dry cleaning
  • Fax/Photocopying
  • Laundry
  • Business center
  • Daily housekeeping
  • Car rental
  • Room service
  • Express check-in/out
  • Meeting/Banquet facilities
  • Shared lounge/TV area
  • Ironing service
  • Baggage storage
  • 24-hour front desk
  • Packed lunches
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Garden
  • Outdoor pool
  • Outdoor pool (year-round)
  • Sun deck
  • Terrace
  • Outdoor furniture
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Key access
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/out
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Heated pool
  • Beach chairs/Loungers
  • Swimming pool
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.36
Location:
8.83
Staff:
8.9
Facilities:
8.45
Comfort:
8.72
Cleanliness:
8.75
Jodie
May 8, 2026 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The Hotel was clean, the beds were super comfortable and the meals were nice and staff were helpful.
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Wine/Champagne, Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Towels, Toilet paper, Conditioner

General

Key card access, Smoke Alarm, Air conditioning, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Soundproof, Trash cans, Carpeted, Laptop safe

Media & Technology

Radio, Flat-screen TV, Telephone, iPod dock, Satellite channels, TV, Video

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens, Walk-in closet

View

View, City view, Sea view, Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow, Adapter

Safety features

Air purifiers
Standard Queen Room
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Standard Queen Room

Food & Drink

Wine/Champagne, Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Towels, Toilet paper, Conditioner

General

Key card access, Smoke Alarm, Air conditioning, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Soundproof, Trash cans, Carpeted, Laptop safe

Media & Technology

Radio, Flat-screen TV, Telephone, iPod dock, Satellite channels, TV, Video

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens, Walk-in closet

View

City view, Sea view, Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow, Adapter

Safety features

Air purifiers
Executive Queen Room High Floor
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Executive Queen Room High Floor

Food & Drink

Wine/Champagne, Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Towels, Toilet paper, Conditioner

General

Key card access, Smoke Alarm, Air conditioning, Safe, Ironing facilities, Iron, Soundproof, Trash cans, Carpeted, Laptop safe

Media & Technology

Radio, Flat-screen TV, Telephone, iPod dock, Satellite channels, TV, Video

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens, Walk-in closet

View

View, City view, Sea view, Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow, Adapter

Safety features

Air purifiers
Superior Twin Room
Room Type: Double
Room Size: 17 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Wine/Champagne, Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Towels, Toilet paper, Conditioner

General

Key card access, Smoke Alarm, Air conditioning, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Soundproof, Trash cans, Carpeted, Laptop safe

Media & Technology

Radio, Flat-screen TV, Telephone, iPod dock, Satellite channels, TV, Video

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens, Walk-in closet

View

Sea view, Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow, Adapter

Safety features

Air purifiers
Disability Accessible Room
Room Type: Triple
Room Size: 24 m2
1 Queen bed(s) Bed
Disability Accessible Room

Food & Drink

Wine/Champagne, Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Towels, Toilet paper, Walk-in shower, Conditioner

General

Key card access, Smoke Alarm, Air conditioning, Safe, Ironing facilities, Iron, Soundproof, Trash cans, Carpeted, Laptop safe

Media & Technology

Radio, Flat-screen TV, Telephone, iPod dock, Satellite channels, TV, Video

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens, Walk-in closet

Accessibility

Raised toilet, Shower chair, Lower sink, Entire unit wheelchair accessible, Toilet with grab rails, Accessible by elevator, Upper floors accessible by elevator, Adapted bath, Roll-in shower

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow, Adapter

Safety features

Air purifiers
Superior King Room - High Floor
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Towels, Toilet paper, Conditioner

General

Key card access, Smoke Alarm, Air conditioning, Safe, Ironing facilities, Iron, Soundproof, Trash cans, Carpeted, Laptop safe

Media & Technology

Radio, Flat-screen TV, Telephone, iPod dock, Satellite channels, TV, Video

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens, Walk-in closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow, Adapter

Safety features

Air purifiers

FAQ's

Is this Ibis Mackay pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ibis Mackay?

Check-in time for Ibis Mackay starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ibis Mackay have a swimming pool?

Yes, this Ibis Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ibis Mackay?

Best-rates for the Ibis Mackay starts from $101 per night with includes Breakfast, Child Friendly, Designated Smoking Area, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Bar, Entertainment, Internet, Laundry, Business Services, Wellness Facilities, Restaurant, Kitchen, TV, View, Wheelchair Accessible, Accessibility, Guest Services, Air Conditioner, Parking, Pool, Ocean View, Security/Safety, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ibis Mackay a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ibis Mackay wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ibis Mackay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ibis Mackay?

Based on the information reported by the owner or manager, the Ibis Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ibis Mackay?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD101
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