Is this Sugar Mill hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sugar Mill hotel have a swimming pool?

Yes, this Sugar Mill hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sugar Mill hotel?

Best-rates for the Sugar Mill hotel starts from $413 per night with includes TV, View, Restaurant, Guest Services, Parking, Pool, Balcony/Terrace, Business Services, Entertainment, Designated Smoking Area, Ocean View, Accessibility, Spa, Kitchen, Laundry, Air Conditioner, Bedding/Linens, Wellness Facilities, Bar, Breakfast, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sugar Mill hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sugar Mill hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sugar Mill hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sugar Mill hotel?

Based on the information reported by the owner or manager, the Sugar Mill hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sugar Mill hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sugar Mill hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sugar Mill hotel | Hotel in West End

| 9.8 (46 Reviews) | 1 Bathroom

Hotel in West End

On beach with outdoor pool for sandy fun near Apple Bay
Catch some rays at the beach or spend the day relaxing at Sugar Mill hotel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Sugar Mill hotel offers 12 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to balconies. Accommodations offer separate sitting areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Bathrobes

Toothbrush and toothpaste (on request)

Rainfall showerhead

Shampoo

Hair dryer

Towels

Soap

Shower

Bedroom

Blackout drapes/curtains

Air conditioning

Pillow menu

Ceiling fan

Bed sheets

Premium bedding

Down comforter

Memory foam mattress

Local maps

Guidebooks/recommendations

Connecting rooms available

Slippers

Laptop-compatible safe

Separate sitting area

Electrical adapters/chargers

Free local calls

Iron/ironing board

Phone

Laptop-friendly workspace

Restaurant dining guide

Breakfast

Free cooked-to-order breakfast available daily 8:00 AM–10:00 AM

3 bars/lounges and 1 beach bar

2 restaurants and 1 coffee shop/cafe

Paper towels

Espresso maker

Free bottled water

Coffee/tea maker

Ice maker

Refrigerator

Coffee grinder

Electric kettle

Wet bar

Kitchenette

Parking

Free self parking on site

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Handrails in stairways

Activities

Free beach club

Outdoor pool

Full-service spa

Designer stores

Entertainment

Streaming services

Digital channels

42-inch flat-screen TV

General

Meeting room

Library

English

Beach towels

TV in lobby

Designated smoking areas

Guest Services

Refrigerator

Outdoor pool

Laundry facilities

Kitchenette

Daily housekeeping

Concierge services

Multilingual staff

Luggage storage

Tour/ticket assistance

Wedding services

Hair salon

Laundry facilities

Internet

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Beachfront location

Outdoor furniture

Beach loungers

Beach umbrellas

Terrace

Garden

Free beach cabanas

Balcony

Spa

Massage - deep-tissue

Treatment room

Massage - Thai

Massage - hot stone

Outdoor treatment areas

Massage/treatment rooms

Massage - Swedish

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 10:00 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Philip

Jul 25, 2025 04:46:07 AM

Review Score: 6

Summary: Our room was comfortable and fine. The furnishings were older, showing their age. The beds are basic aluminum frames set against a separate unconnected decorative headboard. The walls, doors, cabinets all need work. There were 3 ashtrays in the room and one on the balcony even though this is a nonsmoking resort but the room did not smell like smoke — just musty. Lastly, the walkway to the room, an angled walkway, is treacherous when wet. The grounds are lovely but details like the pool tile at waterline has not been cleaned of green algae and there are no towels by the beach. The best part, by far, is the restaurants and bar. Excellent food and ambiance and service, though be prepared for substantial delays and forgetfulness if they get busy. The managers are efficient and polite but not warm and engaging. Overall, a good stay in a beautiful place that needs some shoeshine, spit, and polish.

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Room Arrangement

Room Info	Facilities
DeLuxe Studios Room Size: 320 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Sea view, Bed count minimum 1, Square feet - 320, Bed count maximum 1, Number of bathrooms - 1
Tiffany Prestige Room Size: 320 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Sea view, Bed count minimum 1, Square feet - 320, Bed count maximum 1, Number of bathrooms - 1