Is this Richmond hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Richmond hotel have a swimming pool?

No, this Richmond hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Richmond hotel?

Best-rates for the Richmond hotel starts from $108 per night with includes Internet, Balcony/Terrace, Guest Services, TV, Child Friendly, Kitchen, Laundry, Parking, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Richmond hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Richmond hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Richmond hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Richmond hotel?

Based on the information reported by the owner or manager, the Richmond hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Richmond hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Richmond hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SureStay by Best Western New Inn Richmond | Hotel in Richmond

8.8 (26 Reviews) | 1 Bathroom

Richmond Hotel | SureStay by Best Western New Inn Richmond

Hotel in Richmond

Hotel with free parking, near Western Sydney University Hawkesbury Campus
Along with a 24-hour front desk, this hotel has a garden and free self parking. WiFi in public areas is free.
SureStay by Best Western New Inn Richmond offers 20 accommodations with coffee/tea makers and irons/ironing boards. Televisions come with cable channels. This Sydney hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided daily.

Amenities

Parking

Designated Smoking Area

Balcony/Terrace

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bedroom

Bed sheets

Iron/ironing board

Soundproofing

Breakfast

Coffee/tea maker

Electric kettle

Parking

Free uncovered self parking on site

Accessibility

This property does not have elevators

Entertainment

Cable channels

21-inch TV

General

Chinese (Cantonese)

French

English

Chinese (Mandarin)

Greek

Designated smoking areas

Guest Services

Soundproofed rooms

24-hour front desk

Daily housekeeping

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Outdoors

Garden

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before 10:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number abn 68 647 175 513 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Gerry

Sep 15, 2025 04:35:31 AM

Review Score: 10

Summary: The booking system and room entry code system is the best. No need to visit reception at all.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, Multiple Beds, Non Smoking, Balcony Room Size: m² 4 Queen Beds and Twin Beds	General Bed count minimum 4, Bed count maximum 4, Number of bathrooms - 1
Standard Room, Multiple Beds, Non Smoking, Microwave Room Size: m² 2 Queen Bed and Twin Bed	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 Queen Bed, Non Smoking, Microwave Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Family Room, Multiple Beds, Accessible, Non Smoking (Pet Friendly) Room Size: m² 4 Queen Bed and Twin Beds	General Bed count minimum 4, Bed count maximum 4, Number of bathrooms - 1
Family Room, Multiple Beds, Non Smoking, Microwave Room Size: m² 3 Queen Bed and Twin Beds	General Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3