Skip to main content

Zanzibar Serena Hotel | Hotel in Zanzibar Town

| 9.0 (258 Reviews) |  1 Bathroom
Stone Town Hotel | Zanzibar Serena Hotel

Hotel in Stone Town, Zanzibar Town

Catch some rays at the beach or spend the day relaxing at Zanzibar Serena Hotel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Bathrooms are shared.
Zanzibar Serena Hotel offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. 21-inch LCD televisions come with premium satellite channels. Guests have access to shared bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.


An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Balcony/Terrace
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Separate bathtub and shower
  • Bathrobes
  • Shared bathroom
  • Towels
  • Designer toiletries
  • Hair dryer
Bedroom
  • Desk
  • Laptop-compatible safe
  • Turndown service
  • Phone
  • Slippers
  • Individually furnished
  • In-room massage
  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Blackout drapes/curtains
Breakfast
  • 24-hour room service
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Coffee/tea maker
  • Champagne service
  • Free bottled water
  • Electric kettle
  • Minibar
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Onsite parking includes off-street options
  • Free self parking on site
Accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible restaurant
  • This property does not have elevators
Activities
  • Private picnics
  • Children's pool
  • Arcade/game room
  • Lifeguards on site
  • Outdoor pool
  • Full-service spa
  • Bicycle rentals
  • Hiking/biking trails
  • Windsurfing
  • Horse riding
  • Fishing
  • Snorkeling
  • Outlet shopping
Entertainment
  • Premium channels
  • 21-inch LCD TV
  • Satellite channels
General
  • Meeting room
  • Conference space (621 square feet)
  • 24-hour business center
Guest Services
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Snack bar/deli
  • Children's pool
  • Arcade/game room
  • Outdoor pool
  • Laundry facilities
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • Turndown service
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Beachfront location
  • Garden
  • Beach umbrellas
  • Picnic area
  • Beach loungers
  • Lifeguards on site
  • Terrace
  • Pool umbrellas
  • Balcony
Spa
  • Spa open daily
  • Body treatments
  • Body scrubs
  • Couples treatment room(s)
  • Manicures and pedicures
  • Facials
  • Massages
  • Massage/treatment rooms
  • 2 treatment rooms

Policies

Check-in
Check-in start time: noon; check-in end time: midnight early check-in subject to availability an early check-in fee will be charged contactless check-in available late check-in subject to availability
Check-out
Check-out before 10:00 am contactless check-out available late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome.
Payment Policy
Airport shuttle fee: usd 90800 per person (one-way) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number z0000010668

Reviews

Stig
Jun 1, 2026 12:18:02 AM
Review Score:   10
Summary: Our stay at Serena Hotel Zanzibar was simply outstanding. From the moment we arrived, we were greeted with warm smiles and genuine hospitality. Every member of the staff went above and beyond to make us feel welcome and valued. Their friendliness, professionalism, and attention to detail truly set this hotel apart. The rooms were spotless, comfortable, and beautifully maintained throughout our stay. The food was excellent, with a great variety of delicious dishes and high-quality ingredients. Every meal was a pleasure. What impressed us most was the atmosphere. The entire team seemed genuinely happy to help, creating a relaxed and welcoming environment that made us feel at home from day one. If you are looking for a top-class hotel in Zanzibar with exceptional service, excellent food, and immaculate rooms, Serena Hotel is an easy 5-star recommendation. Thank you to the entire Serena team for making our stay unforgettable. We will return Tuesday 9. June. Hope for room 23 😀👍
See All Reviews

Room Arrangement

Room Info Facilities
Executive Suite
Room Size: 624 square feet m2
1 King Bed
Executive Suite

General

Square meters - 57.97, Square feet - 624, Number of living rooms 1, Pool view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Executive level room, Ping - 18, Bed count minimum 1, Bed count maximum 1
Standard Twin Room, Balcony
Room Size: m2
2 Twin Beds
Standard Twin Room, Balcony

General

No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Superior Double Room, Ocean View
Room Size: 301 square feet m2
1 King Bed
Superior Double Room, Ocean View

General

Square meters - 28, Square feet - 301, Ocean view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 8, Bed count minimum 1, Bed count maximum 1
Standard Double room
Room Size: 280 square feet m2
1 King Bed
Standard Double room

General

Square meters - 26, Square feet - 280, Partial ocean view, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Ping - 8, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Zanzibar Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Zanzibar Serena Hotel starts from $356 per night with includes Kitchen, Laundry, Parking, TV, View, Balcony/Terrace, Business Services, Bedding/Linens, Guest Services, Entertainment, Air Conditioner, Pool, Designated Smoking Area, Sports/Activities, Wellness Facilities, Child Friendly, Bar, Spa, Restaurant, Toiletries, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zanzibar Serena Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Zanzibar Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.